At American Form Inc., we value your satisfaction and are committed to transparency. Please read the following terms carefully before requesting a return or refund.

Refunds for Physical Goods:

We offer refunds for physical products (e.g., printed materials or merchandise) within 14 days of delivery. To be eligible, items must be unused, in their original condition and packaging, and accompanied by proof of purchase. Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is defective.

No Refunds on Services:

Due to the nature of personalized, AI-powered consulting services, all service-based purchases are final and non-refundable once work has commenced or digital resources have been accessed. This includes, but is not limited to, coaching, consulting sessions, strategic planning, and downloadable tools or reports.

How to Request a Return:

To initiate a return, email us at [email protected] with your order details. We will review your request and provide return instructions. Refunds, if approved, will be processed within 5–10 business days after we receive and inspect the returned item.

Damaged or Defective Items:

If you received a damaged or defective item, please contact us within 3 business days of delivery. We will work to resolve the issue promptly by either replacing the item or issuing a refund.

Disputes & Chargebacks:

We encourage customers to contact us first to resolve any issues. Unauthorized chargebacks for services already rendered or used may be contested with documentatio